Alpha Novae

Licences & Support offers

We can support, monitor and maintain your live automated trading operations, while you can focus on your research or on business development!

We propose different level of services which should match your requirements. Otherwise, please contact-us to get a service package and a quote tailored to your needs.

    • Bronze
    • AlphaTrader Licence (1 broker / 1 account / 1 ATC licence)
    • Limited number of demo/UAT accesses
    • Production Environment Setup
    • AlphaTrader deployment
    • AlphaTrader maintenance and upgrades
    • Basic technical support (ticket/email based, medium priority)
    • From 1050 GBP a month
    • Silver
    • AlphaTrader Licence (1 broker / 1 account / 2 ATC licences)
    • Unlimited number of demo/UAT accesses
    • Production environment setup
    • AlphaTrader deployment
    • AlphaTrader maintenance and upgrades
    • Classic technical support (direct access, ticket/email based, high priority)
    • One dedicated account manager
    • Training of your support team
    • Support provided to your developers about strategy/tactics/indicator development
    • Possibility to get new functionality added to the platform on demand – medium priority
    • Get access to our intermediate private releases
    • From 2100 GBP a month
    • Gold
    • AlphaTrader Licence (1 broker / 2 accounts / 4 ATC licences)
    • Unlimited number of demo/UAT accesses
    • Production environment setup
    • AlphaTrader deployment
    • AlphaTrader maintenance and upgrades
    • Premium technical support (proactive, direct access, ticket/email based, highest priority)
    • One dedicated account manager
    • Training of your support team
    • Support provided to your developers about strategy/tactics/indicator development
    • Possibility to get new functionality added to the platform on demand – high priority
    • Get access to our intermediate private releases
    • Get access to tailor made solutions
    • Set up of a dedicated monitoring solution 
    • Dedicated support team available to monitor day to day activity
    • Management of platform starts and stops (weekly, daily…)
    • We are dedicated to quickly deliver patches, including weekends / bank holidays if required
    • Discounted access to our tailor-made development services
    • Give your voice about the future evolutions of the platform
    • From 3500 GBP a month
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    Bronze

    From 1050 GBP a month**

    AlphaTrader Licence (1 broker and 1 account and 1 AlphaTrader Client licence)
    Deployment and Maintenance package.

    • Limited number of demo/UAT accesses
    • Production Environment Setup
    • AlphaTrader deployment*
    • AlphaTrader maintenance and upgrades*
    • Basic technical support (ticket/email based, medium priority)

    * this does not include a server or hosting. The server and hosting have to be contracted by the client to a third party provider.
    ** 12 months (paid upfront) contract: 1050 GBP/month, 6 months (paid upfront) contract: 1275 GBP/month, 1 month (paid upfront) contract: 1500 GBP

    Please contact-us to get the quote tailored to your needs.


    Silver

    From 2100 GBP a month*

    Ideal for clients having their own development and support team
    AlphaTrader Licence (1 broker and 1 account and 2 AlphaTrader Client licences)

    • Unlimited number of demo/UAT accesses
    • Production environment setup
    • AlphaTrader deployment
    • AlphaTrader maintenance and upgrades
    • Classic technical support (direct access, ticket/email based, high priority)
    • One dedicated account manager
    • Training of your support team
    • Support provided to your developers about strategy/tactics/indicator development
    • Possibility to get new functionality added to the platform on demand – medium priority
    • Get access to our intermediate private releases

    * 12 months (paid upfront) contract: 2100 GBP/month, 6 months (paid upfront) contract: 2550 GBP/month, 1 month (paid upfront) contract: 3000 GBP

    Please contact-us to get the quote tailored to your needs.


    Gold

    From 3500 GBP a month**

    AlphaTrader Licence (1 broker and 2 accounts and 4 AlphaTrader Client licences)
    Full managed package including: Deployment, Maintenance, operational Monitoring and Support.

    • Unlimited number of demo/UAT accesses
    • Production environment setup
    • AlphaTrader deployment
    • AlphaTrader maintenance and upgrades
    • Premium technical support (proactive, direct access, ticket/email based, highest priority)
    • One dedicated account manager
    • Training of your support team
    • Support provided to your developers about strategy/tactics/indicator development
    • Possibility to get new functionality added to the platform on demand – high priority
    • Get access to tailor made solutions
    • Set up of a dedicated monitoring solution
    • Dedicated support team available to monitor day to day activity
    • Management of platform starts and stops (weekly, daily…)
    • We are dedicated to quickly deliver patches, including weekends / bank holidays if required
    • Discounted access to our tailor-made development services
    • Give your voice about the future evolutions of the platform

    * this does not include a server or hosting. The server and hosting have to be contracted by the client to a third party provider.
    ** 12 months (paid upfront) contract: 3500 GBP/month, 6 months (paid upfront) contract: 4250 GBP/month, 1 month (paid upfront) contract: 5000 GBP
    *** support outside London business hours need to be quoted in addition of the above prices.

    Please contact-us to get the quote tailored to your needs.

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